How to claim
Make the most out of HSF Health Plan and claim on the go
- Visit a registered practitioner of your choice
- Submit your claim form with receipts
- Once approved you’ll get your money back within 5 working days
Save big on medical bills
Unlock hidden savings with these 3 simple steps. Ready to make a claim? We’ve got you covered with our simple guide.
Step 1
See a practitioner. Need help finding a practitioner?
Say goodbye to pricey consultation and treatment fees with our affordable health plans. Find a registered and qualified practitioner. Any practitioner you choose should be insured. If you are unsure, please call us on 0818 473 473.
Step 2
Fill in a claim form. Need a claim form?
Download and submit a digital claim form, don’t forget your receipt(s).
Get a receipt that includes your name, practitioner details, treatment received, date, and total cost.
You can scan or take a picture of your receipt. Submit both to us at claims@hsf.eu.com.
Personal accident claim forms are available upon request. Please contact us at claims@hsf.eu.com.
Step 3
It’s time to get cashback
Once your claim is approved, you will receive an email notification to check your MyPolicy account.
In your MyPolicy Mailbox, you will receive a letter confirming payment.
More information about MyPolicy is below.
Login to MyPolicy
Check your benefit balances, be notified when a claim is approved, see your policy details and access your added extras on HSF Assist®.
Don’t have an account? Click here to register.
Claims FAQs
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How long does it take to make a claim with HSF Health Plan?
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How do I open the form on my device?
Lines are open 9am to 5pm Monday to Friday. Always call us if you are unsure about your eligibility to a treatment with a practitioner.