Customer service excellence standard
Going the Extra Mile: Our unwavering dedication to customer care
Cherished by Customers, Endorsed by the Industry
We are excited to reveal that we’ve achieved the esteemed Customer Service Excellence® standard, a mark of endorsement that reaffirms our unwavering com-mitment to prioritizing our customers.
At the heart of our enduring success, even in a dynamic environment, lies our dedication to understanding and fulfilling our customers’ needs. Recognising that our customers form the backbone of our organisation, we’re determined in deliv-ering an unparalleled experience.
Customer Service Excellence Standard
Customer Service Excellence was developed to offer companies and organisations a practical tool for driving customer-focused change.
70 years of putting our customers first
Join us and experience a legacy of customer-centric services.
With a legacy spanning over 70 years, dedicated to serving clientele across the UK and Ireland, we’ve consistently upheld our values of service excellence.
Joining HSF Health Plan means becoming part of a community that is committed to your health and happiness. We are proud to have served generations of families in Ireland, the UK and Malta and we look forward to continuing to do so for many years to come.
About HSF Health Plan
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All of our profits are passed onto our parent charity, The Hospital Saturday Fund.
Since 2007 to 2022 we’ve donated 15 million to charities through The Hospital Saturday.
